SMS Opt-In & Consent (Call-to-Action)
Effective date: June 10, 2026 · Last updated: November 3, 2026
This page documents how prospective participants consent to receive text messages from clinical-research organizations using the Bond Trials prescreening platform. It is the verifiable Call-to-Action (CTA) for our A2P messaging program.
1. Program & Brand
Bond Health, Inc. (“Bond Trials”) operates an SMS prescreening service on behalf of healthcare and clinical-research organizations. Messages identify the sending research site by name and are used solely to determine a patient’s eligibility for a specific research study. This is an informational, business-to-patient program - it is never used for marketing, advertising, or promotional content.
2. How Patients Opt In
Consent is collected at the point of care, not through a public web form. A patient provides their mobile number and gives written authorization to be contacted by SMS about clinical-trial eligibility in one of the following ways:
- Completing the participating clinic’s patient intake / contact authorization form (paper or electronic) during a visit, which includes an explicit SMS-consent checkbox (see the sample language in Section 3); or
- Providing verbal or written authorization to a clinical research coordinator, which the coordinator records in the patient’s record.
A mobile number is entered into Bond Trials and contacted only after this explicit, affirmative consent is captured. We do not purchase, rent, or message phone numbers from third-party lists, and consent is never a condition of receiving medical care.
Double opt-in confirmation. The first text re-confirms consent before any screening questions are asked: the patient must reply YES to continue, or STOP to opt out (see Section 4). No screening questions are sent unless the patient affirmatively replies YES.
3. Sample Point-of-Consent Form
The SMS-consent disclosure below is the exact language presented to patients on the participating clinic’s patient intake / contact-authorization form (paper or electronic). It is shown exactly as presented to the patient - the SMS-consent checkbox is unchecked by default, so the patient must actively check it to opt in. SMS consent is optional and is never a condition of care or study participation. This is a blank template with no real patient information.
Riverside Research Clinic · Patient Intake & Contact Authorization · Form CA-100
Section 4 - SMS / Text Message Consent (optional)
I agree to receive automated/AI-assisted text messages from Riverside Research Clinic and its prescreening provider (Bond Health, Inc.) at the mobile number I provide below, regarding my potential eligibility for clinical research studies. Message frequency varies (up to ~4 messages per screening). Message & data rates may apply. I can reply STOP to opt out or HELP for help at any time. Consent is not a condition of treatment or study participation. See the Privacy Policy and SMS Terms.
4. Sample Messages
Opt-in / first message
Opt-out reply (after STOP)
Help reply (after HELP)
5. Keywords
- Opt-in: YES, START, UNSTOP
- Opt-out: STOP, STOP ALL, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT
- Help: HELP, INFO
6. Message Types & Frequency
Messages include: the opt-in confirmation above, eligibility screening questions, an invitation to schedule an in-person screening visit, and study-specific follow-ups. Frequency is conversational and varies, generally up to 4 messages per active prescreening. See the SMS Terms & Conditions for full program terms.
7. Privacy & Data Use
Mobile opt-in data and consent records - including phone numbers - are never shared with, sold to, or transferred to any third party for marketing or any purpose other than providing this clinical-research messaging service. Full details are in our Privacy Policy.
8. Contact
Bond Health, Inc.
SMS support: support@bondtrials.com
Privacy questions: privacy@bondtrials.com